Some things to keep in mind while viewing:

• I had one week in total to create all of these videos, so I had to keep it simple. 
• I had the lowest level of MurfAI, which still has some robotic sounds in the voices
• The team had a limited time and budget so these are rougher and much simpler than I prefer.

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Part 1: Three Concepts of Communication
Intro

Verbal Communication

nonVERBAL COMMUNICATION

Paraverbal Communication

PART 2: COMMUNICATING WITH THE CUSTOMERS

Assumptive Statements

Building Rapport

Active Listening

Managing Transitions

Effective Questioning

Part 3: The Customer Success Wheel